Information Sent Directly
Names, phone numbers, and addresses entered into the lookup boxes are sent to the third-party provider that supplies those results. Palm Desert Residents Directory does not keep a copy of those searches on its own servers. If you email us, we receive the contents of your message and use them to answer or route the question.
Routine Technical Logs
Our hosting service may record an IP address, browser type, pages viewed, and time stamps. We review such information in aggregate to maintain the pages and understand general use. Cookies or similar tools may support basic analytics or advertising measurement when those services are present.
How Limited Data Is Used
Technical information helps operate the reference, diagnose errors, measure broad traffic, and improve the Palm Desert records pages. We do not sell a visitor list or create an individual profile from ordinary visits. Email content is used for the response or administrative record that the message requires.
Outside Portals and Links
The reference links to Riverside County property and recorder systems, Palm Desert municipal records, California forms, court portals, libraries, archives, and sponsored search tools. A submission made on one of those services is governed by that service's privacy notice, not this policy. Review the destination before entering personal information.
Who Can Receive Information
Hosting and technical service providers may process the ordinary server logs needed to operate the pages. Analytics or advertising partners may receive the automatic information described above. Information may also be disclosed when a valid legal process requires it. We do not disclose message contents for unrelated marketing.
Security and Retention
The reference uses an encrypted connection, and logs are retained only while the operational purpose requires them. There are no Palm Desert Residents Directory accounts, passwords, or user profiles to maintain here. No security measure can promise that a transmission or hosted service is risk-free.
People Under 18
The reference is intended for adults and is not directed to children. We do not knowingly collect personal information from a person under 18. If a minor has sent information to our mailbox, a parent or guardian may contact us through the Contact page so the message can be reviewed and deleted when appropriate.
California Privacy Choices
California's Consumer Privacy Act, as amended by the CPRA, appears in Civil Code sections 1798.100 and following. Depending on the situation, a qualifying California consumer may have rights to know, delete, correct, limit, or opt out of sale or sharing. Global Privacy Control may communicate an opt-out request. Because this reference keeps little personal data, a request normally involves checking the contact mailbox and applicable server logs.
California's Public Records Act, Government Code sections 7920.000 through 7931.000, governs records held by public agencies. Those county, city, court, and state records are outside this reference's control. A request to change or remove a Riverside deed, assessment, court file, voter record, or Palm Desert municipal record must go to the custodian. California Safe at Home, Government Code sections 6205 through 6216, provides a separate address-confidentiality program for eligible participants.
Use the Contact page for a privacy request about information held here. For commercial data-broker opt-out work, California's DROP platform is a separate state service.
Changes to This Policy
A revised policy will be posted on this page with its updated wording. Continued use of Palm Desert Residents Directory after a change indicates acceptance of the revised policy.